Browse through our extensive list of free Sales Tools magazines, white papers, downloads and podcasts to find the titles that best match your skills; Simply complete the application form and submit it. All are absolutely free to professionals who qualify.
Key Performance Indicators to Align the Contract Management Process With Your Sales Process Learn 3 steps that will help your organization..
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Streamlining Sales Operations with Web Contracting and Electronic Signatures Sales professionals can learn from finance professionals how..
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Tested CRM Solutions to Increase Sales and Retain Valuable Customers CRM systems are increasingly being used by businesses to acquire,..
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Microsoft PowerPoint 2013 -- Free Quick Reference Card This Microsoft PowerPoint 2013 Quick Reference provides shortcuts, tips and tricks..
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Sales and Operations Planning: A Global Comparison Examine the differences regarding business pressures, capabilities, and technology..
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e-Signatures 101 – What You Need to Know for Success Find out how contract signature automation (e-Signatures) can decrease “close..
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Buyer's Guide: eSignature Solutions for Sales Contracts Learn how to reduce time-to-signature in the sales process with eSignatures...
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Web Strategy 3.0: e-Business Leadership through Customer Centric Internet Platforms - Free 24 Page eBook Learn more about advanced and..
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CRM: A Business Imperative for Companies during the Global Economic Downturn Does your business need a CRM solution to survive?..
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What to Consider Before Purchasing a Contact Center Solution Discover the best tips and advice for Contact Center solutions!..
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CRM: The Essential Guide Learn the five principles of CRM success from companies that have achieved impressive results in this insightful,..
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Contact Center Comparison Chart Discover the best contact center solution for your business!..
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Hear Why CareFirst BCBS is Switching to a SIP-based Contact Center Should you switch-off your ACD?..
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Entellium CRM Buyer's Guide A comprehensive guide about the benefits of CRM..
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Microsoft Dynamics® CRM 3.0 Professional Discover how to redefine customer relationships with complete and affordable CRM solution...
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SiteScape - The Missing Link in CRM Discover how team collaboration provides the missing link for transforming CRM systems into vehicles for..
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Customer Service Solution: Neocase Software Review Read what the experts think about the features of Neocase Software, including the robust..
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Create Better Slides and More Effective Presentations Learn the science behind, and the how-to principles of, creating slide presentations..
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Microsoft Dynamics CRM With Microsoft Dynamics CRM, healthcare providers can improve the delivery of care, lower costs, and help patients..
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Neocase's Customer Service Best Practices Keep customers happy with the right service and support including a single point of contact,..
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Stopping the Targeted Attack: Why Comprehensive Malware Protection is Superior to Anti-Virus Signatures Describes new malware solutions..
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10 Tips for Selecting the Best Digital Signature Solution Digital Signatures - 10 things to know before choosing a digital signature..
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Self-Service: Putting Customers First Makes You a Winner Senior executives, call center leaders and IT and operations managers: Find out how..
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Mastering New Challenges in Text Analytics Learn how text analytics can help your organization gain significant, measurable benefits from..
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Delivering Customer Service via the Contact Center and the Web Learn the key to achieving best in class performance for a better, faster and..
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How to Choose a CRM System Understand all the benefits of an integrated CRM system before beginning your selection process with this..
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Quick Sales Tips - Practical Advice, in bite sized pieces! This eBook is a collection of little ideas to help you realize your sales..
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Customer Relationship Management: Secrets to CRM Success Learn how Microsoft Customer Relationship Management (CRM) can help you develop..
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CRM Time-to-Value: Achieving Early Success with Your CRM Deployment You're considering a Customer Relationship Management (CRM) system for..
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Win More Customers with CRM in Social Media Did you know that most Americans believe companies should have a presence in social media? That..
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Report Analysis: Lower TCO with 3rd Generation CRM Identifies and compares the TCO between 3 CRM generations based on inherent costs in..
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Customer Relationship Management: The Winning Strategy in a Challenging Economy As the economic environment continues to fluctuate, many..
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Best Buy Supports New Line of Business and World-Class Sales Force Best Buy for Business, an expanding unit of Best Buy Company, has more..
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Demand Planning: Optimizing Operations Across the Supply Chain Discover how to plan more proactively, frequently, and accurately across the..
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Maximizing Sales Using Simulation Analytics with Salesforce.com In this paper Emasys defines a dynamic sales process and propose five..
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CRM On-Site or On-Demand? Choose the right deployment option Learn how to determine if a hosted CRM system or an on-site CRM solution is..
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Info-Tech Research Names SugarCRM a CRM Leader Read this paper to learn how SugarCRM fares against salesforce software...
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Customer Relationship Management (CRM) Buyers' Guide When evaluating a CRM solution, a business must ensure they will be able to accelerate..
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The Future Sales Force - A Consultative Approach Learn the new skills your sales force should know about selling complex products and..
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Best Buy Supports New Line of Business and World-Class Sales Force Best Buy for Business, an expanding unit of Best Buy Company, has more..
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How Social Intelligence Increases Revenue for B2B Sales Teams Discover how social insights are quickly becoming a crucial asset to help reps..
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Streamlining the Insurance Contact Center Efficiency, Effectiveness and Customer Loyalty Discover how much your company has to gain by..
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PowerPoint 2010: Audio and Video in Depth- Free Video Training Tutorial In PowerPoint 2010: Audio and Video in Depth, Alicia Katz Pollock..
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Closing in on the Communication Gaps – Guide to an Integrated CRM The cost of acquiring a new customer is much greater than that of..
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Microsoft Dynamics CRM Product Guide Create and easily maintain a clear picture of customers, from first contact to purchase and post-sales,..
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Leading Financial Services Firm Implements New Software for Improved Client Services Discover why Netherlands-based SNS REAAL, a leading..
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Hitting Your Numbers: Creating Sales Excellence with Commercial Open Source CRM Learn insightful information about how sales teams benefit..
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Customer Experience Drives E-Signature Adoption This Forrester Report examines the reasons for e-signatures being an accepted practice..
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Continuous Customer Dialogues: Strategies for growth and loyalty in multi-channel customer-oriented organizations Make every customer..
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Leading Financial Services Firm Implements New Software for Improved Client Services Discover why Netherlands-based SNS REAAL, a leading..
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Understanding: E-Business Sales Funnel™ Theory With this ebook you will learn how to achieve your targets, become more innovative and most..
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Discover the Benefits of Real-Time Web Collaboration In Your Organization Maximize ROI by powering real-time web collaboration with advanced..
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Microsoft Dynamics CRM: Power Your Service Productivity Explore how Microsoft Dynamics® CRM business software arms your customer..
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Developing a High Performance Sales Team with Microsoft Dynamics CRM 4.0 – Free Webcast Register for this webcast to find out how you can..
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Microsoft Dynamics® CRM 3.0 Upgrading Best Practices Learn how to successfully upgrade your Microsoft CRM 1.2 environment using these..
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Transforming Customer Service into a Strategic Asset – Free Webcast Discover how Microsoft Dynamics CRM can help you transform customer..
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How to Build Customer Connections Increase customer loyalty by simplifying how people work together to deliver business value through your..
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Chance Favors the Prepared Mind: Understanding the Science of Sales Intelligence Discover how to best analyze and segment your customer base..
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The Evolution of On-Demand CRM - How SugarCRM is defining a new generation of On-Demand CRM Applications Learn how the decision to deploy..
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Avid Technology Choosing Commercial Open Source for CRM Success Avid Technology standardizes its global salesforce on SugarCRM...
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10 Tips And Techniques For More Effective Presentations Breaking the mold and standing out from the crowd...
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Automating User Management and Single Sign-on for Salesforce.com Learn how to overcome the challenges of integrating Salesforce.com logins..
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InsideView Success Story: Network Hardware Resale Learn how InsideView's sales tools have jump started Network Hardware Resale's revenue...
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5 Ways to Increase CRM Adoption Within Your Sales Staff Sales managers usually have no problem grasping the value of CRM--it presents sales..
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How to Build Customer Connections Increase customer loyalty by simplifying how people work together to deliver business value through your..
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10 Things You Can Do with the iWay Salesforce.com Adapter The iWay Salesforce.com adapter is a robust, market-leading tool, which provides..
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Avid Technology Choosing Commercial Open Source for CRM Success - Case Study Avid Technology standardizes its global salesforce on SugarCRM...
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Microsoft Dynamics™ CRM 3.0 Professional Discover how to redefine customer relationships with complete and affordable CRM solution...
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Maintaining Customer Relations and Why Is It Important? - Free 46 page eBook thinkaboutCRM.com has put together a helpful eBook to help..
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Forrester Research Report: SugarCRM Finds The Sweet Spot In Customer Relationship Management Forrester outlines the success of SugarCRM's..
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Pivotal CRM and the Information Worker: Are You Meeting the Needs of Your New Generation of Workers? As the technologies and demands of the..
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Sales: Maximize Profitability, Improve Performance, and Deliver Customer Value The SAP Customer Relationship Management application equips..
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Report Analysis: Lower TCO with 3rd Generation CRM Learn how to leverage CRM investments, demonstrate results and reduce your total cost of..
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Do More with Less. Microsoft Dynamics® CRM for Federal Agencies Learn how Microsoft Dynamics CRM helps improve collaboration,..
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Overemphasis on Profit Erodes Your Bottom Line: Why purpose-driven salespeople wildly outperform their quota-driven counterparts Most people..
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How to Ensure That Your Employees Will Want to Use CRM Discover how selecting the right CRM solution can help ensure your employees will..
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Forrester Report - Trends 2007: Customer Relationship Management - Sponsored by Oncontact Software Improve customer experiences using..
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CRM Technology Briefing Report: Neocase Software for Customer Support Build a knowledge base that can be used for continuous learning and..
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Microsoft Dynamics CRM Product Guide Highlights five key things to consider when selecting enterprise search to benefit your business and..
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